Privacy Policy
Last updated: June 2026
1. Introduction
Prospire Solutions Ltd ("Prospire", "we", "us" or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, use our services, or otherwise interact with us, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Prospire Solutions Ltd is a UK-based security compliance consultancy registered in England. Our registered address is 52 Twycross Grove, Birmingham, England, B36 8LB. If you have any questions about this policy or how we handle your data, you can contact us at info@prospiresolutions.co.uk.
3. Information We Collect
We may collect the following types of information: contact details you provide via our website forms (name, email address, phone number, company name, and any message or service details you submit); technical information such as IP address, browser type and device information collected automatically when you visit our website; and any further information you provide when communicating with us by email, phone, or in person.
4. How We Use Your Information
We use the information we collect to respond to enquiries and provide requested consultancy services; to communicate with you about our services, including by email or phone; to improve our website and the services we offer; and to comply with our legal and regulatory obligations. We do not sell or rent your personal information to third parties.
5. Legal Basis for Processing
We process your personal data on the following legal bases: your consent (for example, when you submit a contact or newsletter form); the performance of a contract (where we are providing consultancy services to you); and our legitimate business interests (such as responding to enquiries and improving our services), provided these interests are not overridden by your data protection rights.
6. Sharing Your Information
We do not share your personal data with third parties for marketing purposes. We may share limited information with trusted service providers who help us operate our website and business (such as email and hosting providers), and where required by law, regulation, or legal process.
7. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Enquiry and contact form data is typically retained for a reasonable period to allow us to respond to and follow up on your enquiry, after which it is securely deleted.
8. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you; request correction of inaccurate data; request deletion of your data; object to or restrict our processing of your data; request a copy of your data in a portable format; and withdraw consent at any time where processing is based on consent. To exercise any of these rights, please contact us at info@prospiresolutions.co.uk.
9. Cookies
Our website may use cookies and similar technologies to improve functionality and understand how visitors use our site. You can control or disable cookies through your browser settings; please note that doing so may affect how parts of our website function.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at info@prospiresolutions.co.uk or +44 7776 572115, or write to us at 52 Twycross Grove, Birmingham, England, B36 8LB. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.
This policy is provided as a general template and does not constitute legal advice. We recommend Prospire Solutions Ltd has this document reviewed by a qualified solicitor to ensure it fully reflects your specific data processing activities before relying on it as your published privacy policy.